Troubleshooting Steps

Articles containing troubleshooting steps for common issues

FAQ - Troubleshooting Local/Hybrid Execution in Mac
Question: How to enable 'Allow Remote Automation' in Safari to fix the error -  "Exception in initiating a browser session in path: Could no...
Wed, 20 Jun, 2018 at 4:42 AM
Most common Errors - General
Error: "Stale Element Reference Exception" Solution: This Error is caused due to 2 reasons: The element has been deleted entirely. The elem...
Fri, 12 Oct, 2018 at 7:33 AM
Most common Errors - Appium-specific
1. Unable to start WebDriverAgent session because of xcodebuild failure Complete Error message:  [MJSONWP] Encountered internal error running command: ...
Tue, 26 Jun, 2018 at 3:57 AM
Most Common Error Messages in Testsigma and Steps to fix them
While executing Test Cases in Testsigma, we may come across certain issues which may be caused due to an incorrect configuration, invalid user input or in r...
Fri, 12 Oct, 2018 at 7:45 AM
How to fix "Exception in initiating a browser session...DS_Store" issue in Mac
The reason This error is caused due to the presence of undesired system files such as thumbnails or '.DS_Store' file in the folder where webdr...
Wed, 20 Jun, 2018 at 4:43 AM
How to kill unresponsive WebDriver and Safari Browser processes?
Introduction The processes running on your Mac or Windows PC may sometimes become unresponsive due to Operating System(OS) issues or conflict with other pr...
Mon, 5 Feb, 2018 at 10:22 AM
How to fix WebDriverAgent(WDA) run failure on Hybrid Execution using iOS device(native/mobile web Application)?
WebDriverAgent(WDA) run failure Symptoms There are no execution errors in Testsigma website and the Execution stays in Queued state for an extended per...
Tue, 8 May, 2018 at 9:58 AM
How to fix Web Debug Proxy issue for Hybrid Execution on iOS(mobile Web Application)?
Web debug proxy issue (Web App not started) Symptoms Testsigma Application showing status as "Not Executed" Test Results page is empty Va...
Mon, 7 May, 2018 at 6:51 AM
How to get Agent Log files for debugging Hybrid Execution Errors?
Hybrid Execution Model adds an additional layer of dexterity as compared to Cloud Execution Models as we can get custom Device/OS/Browser/Version Combo as a...
Fri, 15 Jun, 2018 at 9:25 AM
"This Computer's Local Hostname is Already in Use on this Network" Pop-up in OS X or iOS
On rare occasions when running OS X desktop or iOS mobile tests, a Mac pop-up message will appear during your tests: This computer's local hostname &q...
Thu, 22 Mar, 2018 at 8:54 AM